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Haokun: more than 15 years of cargo lift manufacturing, hydraulic freight lift and elevator solutions.

Pre-Sales Service

We help you find the right solution before you commit.
1
Free Consultation
Our engineers provide one-on-one consultation to understand your site conditions, load requirements, and usage scenarios.
2
Custom Solution Design
We offer tailored product recommendations and technical drawings based on your specific needs.
3
Fast Quotation
Detailed and transparent quotations provided within 24–48 hours.
4
Sample & Showroom
Product samples and factory visits available for qualified buyers.
5
Certification Guidance
We advise on local compliance requirements and provide relevant CE/ISO documentation.
Pre-Sales Service
In-Sales Service

In-Sales Service

We keep every step transparent and on track.
1
Order Tracking
Real-time production progress updates from order confirmation to shipment.
2
Quality Inspection
Strict QC checkpoints throughout manufacturing, with inspection reports provided before dispatch.
3
Flexible Production
Customization adjustments can be accommodated during early production stages.
4
Export Documentation
Full export paperwork handled: commercial invoice, packing list, bill of lading, test certificates, and operation manuals.
5
Logistics Coordination
We arrange reliable international freight (FCL/LCL) and provide shipment tracking details.

After-Sales Service

Our support doesn't stop at delivery.
1
Installation Guidance
Step-by-step installation manuals and video support provided; on-site technicians available upon request.
2
Commissioning Support
Remote and on-site commissioning assistance to ensure the lift operates correctly from day one.
3
Warranty Coverage
12-month warranty on all main components; extended warranty available.
4
Spare Parts Supply
Genuine spare parts dispatched globally with fast turnaround.
5
Technical Hotline
Dedicated after-sales team available via email, WhatsApp, and phone for prompt troubleshooting.
6
Maintenance Plans
Scheduled maintenance programs to maximize equipment lifespan and minimize downtime.
After-Sales Service

Client Feedback & Reviews

Real‑world testimonials and authentic feedback from our global partners and customers.

Sophie Reynolds
"We approached Haokun with a complex lifting challenge for Precision Manufacturing Solutions, and their engineering team delivered an outstanding custom solution. Their ability to understand our unique requirements and translate them into a high-quality, efficient piece of equipment was impressive. The level of customization and technical support is top-notch."
James Harper
"We approached Haokun with a complex lifting challenge for Precision Manufacturing Solutions, and their engineering team delivered an outstanding custom solution. Their ability to understand our unique requirements and translate them into a high-quality, efficient piece of equipment was impressive. The level of customization and technical support is top-notch."
Michael Anders
"Partnering with Haokun has been instrumental for Apex Construction Ltd. Their lifting equipment is exceptionally robust and has consistently proven reliable on our demanding project sites. Haokun isn't just a supplier; they're a trusted partner we can count on for quality and durability."
Contact Us
Do you have any questions? Contact us now.
Just leave your email or phone number in the contact form so we can send you a free quote for our wide range of designs!
Shandong Haokun Heavy Machinery Group Co., LTD is a leading manufacturer in thevertical lifting industry, mainly engaged in home elevators, cargo lifts, scissor lifts, accessibility elevators, boarding bridges, self-propelled lifts, and other customizedlifting solutions.
Contact Us
Contact person: Yan Qiaofeng
Tel: +86 132 1058 1168
WhatsApp: +86 132 1058 1168
Add: Factory Building No. 25, Phase I, International Joint Intellectual Innovation Park, No. 90 Chengbohu Road, Jibei Subdistrict, Jiyang District, Jinan City, Shandong Province
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